PREGNANCY PLANNING
(Pre Natal Testing)
What an exciting time!
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From iron levels to thyroid hormones as well as identifying any pre-existing viral conditions that can potentially harm your baby, our Pregnancy Planning test helps you get a deeper understanding of your overall health to ensure that your health is optimised before conceiving.
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One of our experienced doctors will work with you to understand your plans for starting a family and choose the right test for your needs. Once you have the referral form, you can walk into any pathology centre. The results are typically available within a few days.
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Medicare Card Holders: FREE!
Non-Medicare Card Holders: $195
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I am a reciprocal medicare card holder, do I still get Free consults?If you hold a reciprocal Medicare card, your consultation is free (bulk billed), but you will need to pay for any pathology tests. We recommend using ACL (Australian Clinical Labs) for your testing. You’ll pay upfront, but you can claim 100% of the cost back from Medicare, meaning there are no out-of-pocket expenses. *Please note: Temporary visitors from Ireland and New Zealand are not covered under Australia’s reciprocal healthcare agreements for out-of-hospital services. This means you’ll need to pay for both the consultation and any pathology tests. For more information, please visit the official Medicare page here.
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Will I have to pay again to get my results?No, all our tests are a one time payment that includes an initial consult and a follow up when your results are ready. And if you're medicare eligible, you can claim it through medicare.
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Which pathology centre can I go to?You can take your request form to any approved Australian pathology collection centres. But for a faster processing time, visit any authorised Australian Clinical Labs pathology. Find your nearest location: https://www.clinicallabs.com.au/location/ Also to note, NSW Pathology processing results time take roughly 3-4 weeks.
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I received a bill from the pathology when I requested a Free* testIf you had a valid Medicare card at the time of testing and you requested for a Free* test, but received a bill from the pathology lab after being tested, do not pay the bill, but please send us a photo of your invoice to contact@sistr.com.au and we will help you to sort it out. *with a valid Medicare card for Australian residents. If you have reciprocal Medicare card, please refer to our FAQ: "I am a reciprocal medicare card holder, do I still get Free consults?"
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I haven't received my request formPlease check your junk mail. If you still haven't received it, email us at support@sistr.com.au
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Why don't we test for Herpes (HSV)?Our STI testing follows the Australian STI guidelines, and HSV testing is not recommended under a standard STI screen. HSV blood tests are often difficult to interpret as a positive result may be from a cold sore virus from childhood (which you may or may not have known or remember having) or from a previous mild or asymptomatic genital infection that had gone unnoticed. If you are concerned about a lesion, blister, or ulcer, a targeted swab collected by a clinician is required for accurate diagnosis. Unfortunately, as we are a telehealth service, we are unable to facilitate swab testing at this time.
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How do I receive my results?We will send your results to the email you used to register your test.
-
I haven't received my resultsPlease check your junk mail. Your results normally take up to 2-5 days to process. If it's been longer than 5 days, you can email us at support@sistr.com.au with the pathology name and date you visited.
-
What are your opening hours?Our doctors are available Monday - Saturday from 8am to 7pm, but you can order a test at any time!
-
Why am I getting charged extra for AMH and Vitamin D?Unfortunately, AMH test (Anti- Mullerian Hormone) and Vitamin D is not Medicare rebatable, so you will be charged the additional amount.
-
How is my data secured?All consultations and data are kept 100% confidential. Patient health information is stored in secure cloud storage and encrypted in the database. All data is stored in Australian data centres.
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Can I still get tested if I don't have a Medicare card?Yes! Just select the "Non Medicare card holders" option when selecting a consult. If you don’t have Medicare and our doctors need to prescribe you a treatment, you will need to provide us with and Individual Health Identifier Number (IHI). Individual Healthcare Identifiers (IHI) An Individual Healthcare Identifier (IHI) is a unique number used to identify an individual for health care purposes. It helps ensure health professionals are confident that the right information is associated with the right individual at the point of care. Those with Medicare already have an IHI. If you’re not eligible for Medicare or a DVA benefit, find out how to get an IHI from the link below: https://www.servicesaustralia.gov.au/how-to-get-individual-healthcare-identifier?context=22591
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Who do we service?If you are 18 years or above, we can help! Our Flu & COVID Test, General Health Check and STI testing are available for all genders, while our Pregnancy Planning, Fertility, PCOS, and Contraceptive Pill services are specifically for individuals who are assigned female at birth. Please feel free to email us at contact@sistr.com.au for any questions on how we can help!
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I don't have Medicare but I need a script, what can I do?If you don't have a Medicare card and need a prescription, you will need to register for an Individual Healthcare Identifier (IHI) number, which is free. You can register using this link
What we test:
Add Additional
Anti-Mullerian Hormone Test
Women are all born with a finite supply of eggs and these decrease in both quality and quantity with age. An AMH (Anti-Mullerian Hormone) test can give you an insight into the remaining quantity of eggs you have, however it cannot tell you about the quality of those eggs.
Additional $100
PREGNANCY TEST
We understand that time is of the essence when it comes to confirming a pregnancy. That's why we offer a fast and convenient way for you to get a referral form for a blood pregnancy test.​
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Our referral process is quick and easy, and our experienced doctors can provide you with a referral form in no time. Once you have the referral form, you can walk into any pathology centre and have a small sample of blood taken for analysis. The results of the test are typically available within a few days, providing you with peace of mind and the information you need to take the next steps in your journey towards motherhood.​
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So, whether you are trying to conceive or have missed your period and suspect that you may be pregnant, our fast and efficient referral process makes it easy for you to get the pregnancy test you need.​
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Medicare Card Holders: FREE!
Non-Medicare Card Holders: $60
WOMAN FERTILITY
TESTING
Knowledge is power, understanding your fertility is about giving yourself options, so you can make informed decisions for the future.
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Taking a fertility test will help you understand if there are any risks or fertility problems.
We know going to a fertility clinic can be daunting and not everyone has the time, so our doctors have designed a comprehensive test you can order at home. The test checks for key hormone markers that could be affecting your fertility. These test results can inform your ongoing discussions with your Fertility GP or Specialist.
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Medicare Card Holders: FREE!
Non-Medicare Card Holders: $195
-
I am a reciprocal medicare card holder, do I still get Free consults?If you hold a reciprocal Medicare card, your consultation is free (bulk billed), but you will need to pay for any pathology tests. We recommend using ACL (Australian Clinical Labs) for your testing. You’ll pay upfront, but you can claim 100% of the cost back from Medicare, meaning there are no out-of-pocket expenses. *Please note: Temporary visitors from Ireland and New Zealand are not covered under Australia’s reciprocal healthcare agreements for out-of-hospital services. This means you’ll need to pay for both the consultation and any pathology tests. For more information, please visit the official Medicare page here.
-
Will I have to pay again to get my results?No, all our tests are a one time payment that includes an initial consult and a follow up when your results are ready. And if you're medicare eligible, you can claim it through medicare.
-
Which pathology centre can I go to?You can take your request form to any approved Australian pathology collection centres. But for a faster processing time, visit any authorised Australian Clinical Labs pathology. Find your nearest location: https://www.clinicallabs.com.au/location/ Also to note, NSW Pathology processing results time take roughly 3-4 weeks.
-
I received a bill from the pathology when I requested a Free* testIf you had a valid Medicare card at the time of testing and you requested for a Free* test, but received a bill from the pathology lab after being tested, do not pay the bill, but please send us a photo of your invoice to contact@sistr.com.au and we will help you to sort it out. *with a valid Medicare card for Australian residents. If you have reciprocal Medicare card, please refer to our FAQ: "I am a reciprocal medicare card holder, do I still get Free consults?"
-
I haven't received my request formPlease check your junk mail. If you still haven't received it, email us at support@sistr.com.au
-
Why don't we test for Herpes (HSV)?Our STI testing follows the Australian STI guidelines, and HSV testing is not recommended under a standard STI screen. HSV blood tests are often difficult to interpret as a positive result may be from a cold sore virus from childhood (which you may or may not have known or remember having) or from a previous mild or asymptomatic genital infection that had gone unnoticed. If you are concerned about a lesion, blister, or ulcer, a targeted swab collected by a clinician is required for accurate diagnosis. Unfortunately, as we are a telehealth service, we are unable to facilitate swab testing at this time.
-
How do I receive my results?We will send your results to the email you used to register your test.
-
I haven't received my resultsPlease check your junk mail. Your results normally take up to 2-5 days to process. If it's been longer than 5 days, you can email us at support@sistr.com.au with the pathology name and date you visited.
-
What are your opening hours?Our doctors are available Monday - Saturday from 8am to 7pm, but you can order a test at any time!
-
Why am I getting charged extra for AMH and Vitamin D?Unfortunately, AMH test (Anti- Mullerian Hormone) and Vitamin D is not Medicare rebatable, so you will be charged the additional amount.
-
How is my data secured?All consultations and data are kept 100% confidential. Patient health information is stored in secure cloud storage and encrypted in the database. All data is stored in Australian data centres.
-
Can I still get tested if I don't have a Medicare card?Yes! Just select the "Non Medicare card holders" option when selecting a consult. If you don’t have Medicare and our doctors need to prescribe you a treatment, you will need to provide us with and Individual Health Identifier Number (IHI). Individual Healthcare Identifiers (IHI) An Individual Healthcare Identifier (IHI) is a unique number used to identify an individual for health care purposes. It helps ensure health professionals are confident that the right information is associated with the right individual at the point of care. Those with Medicare already have an IHI. If you’re not eligible for Medicare or a DVA benefit, find out how to get an IHI from the link below: https://www.servicesaustralia.gov.au/how-to-get-individual-healthcare-identifier?context=22591
-
Who do we service?If you are 18 years or above, we can help! Our Flu & COVID Test, General Health Check and STI testing are available for all genders, while our Pregnancy Planning, Fertility, PCOS, and Contraceptive Pill services are specifically for individuals who are assigned female at birth. Please feel free to email us at contact@sistr.com.au for any questions on how we can help!
-
I don't have Medicare but I need a script, what can I do?If you don't have a Medicare card and need a prescription, you will need to register for an Individual Healthcare Identifier (IHI) number, which is free. You can register using this link
What we test:
Add Additional
Anti-Mullerian Hormone Test
Women are all born with a finite supply of eggs and these decrease in both quality and quantity with age. An AMH (Anti-Mullerian Hormone) test can give you an insight into the remaining quantity of eggs you have, however it cannot tell you about the quality of those eggs.
​
Additional $100
Egg Freezing Consults
Coming Soon!
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With societal, lifestyle, priority shifts amongst young women and families, we are observing an increasing number of women giving birth later. However, female fertility declines from your early thirties.
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Not ready for a baby just yet? Want the option to have kids in the future? Let us help you with your options to preserve your fertility.
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Services coming soon!
1
Request a Consult
Browse our services and choose the one that fits your needs. Complete a digital consultation, and a doctor will call you within the preferred time frame
you nominate within 24 hours!
HOW IT WORKS
2
Get Tested
You’ll receive a pathology request form that you can take the pathology to take your sample. No need for multiple appointments or waiting in the doctor’s office, our process is convenient and quick!
3
Receive Results
Once your results are ready, it will be reviewed by our doctors and a copy of your results will be emailed to you. They will provide insights and recommendations so you can take action to support your health.
